StoneTalk Episode 18 – Steven Blakey

In Episode 18, Patrick tries something different and speaks directly with a homeowner – artist Steven Blakey. Listen to this episode or read the transcript to learn: How customers don’t use the same language fabricators do What a successful countertop...

NEW! StoneTalk Episode 17 – Marty Gould

In episode 17, Patrick speaks with marketing consultant Marty Gould from The Customer Store. Listen to this episode or read the transcript to learn: How marketing is different from selling How to collect key information about your current customers How to find new...

NEW! StoneTalk Episode 16 – Jordany Nunes

In episode 16, Patrick speaks with Jordany Nunes from NF Granite. Listen to this episode or read the transcript to learn: How to use Big Box stores to grow your business How to grow your word-of-mouth business and depend less on Big Box stores How to hire the best...

NEW! StoneTalk Episode 15 – Joe Alva

In episode 15, Patrick speaks with Joe Alva, Chief Design Engineer at Poseidon Stone Equipment. Listen to this episode or read the transcript to learn: What questions you should ask when purchasing machinery The features that make high-end saws high-end How/why to...

StoneTalk Episode 14 – Keith Haight

In episode 14, Patrick speaks with Keith Haight, Executive Director of the International Surface Fabricators Association (ISFA) – one of the most important trade associations in our industry. Listen to this episode or read the transcript to learn: What ISFA is,...

StoneTalk Episode 13 – Dave Paxton

I’ve know Dave Paxton of Paxton Countertops and Showers since we served on the board of the International Surface Fabricators Association together a few years ago. Dave’s an amazingly friendly guy, and I’ve personally learned a lot from him about how...