by Harry Hollander | Oct 23, 2012 | Customer Profile
“Full Service” means different things to different people. To Danny and Christy Trussell of Trussell’s Transformations in Albuquerque, NM, it means providing peace of mind to their clients – no matter what it takes. ”We think it is better for our customers that we use...
by Harry Hollander | Oct 16, 2012 | Customer Profile
It’s not often you come across a company known for a signature expertise that goes out of its way to minimize the use of that expertise in its projects. But that’s exactly what they do at Sticks and Stones Fabricating in St. Stephen, New Brunswick. “We think we do a...
by Harry Hollander | Oct 9, 2012 | Customer Profile
The good news for Kevin Bertelsman of Mainland Custom Marble in Alvin, Texas is that sales volume is up. The bad news is margins are down. “In the past it seemed like if you showed up on time and did a good job, you were rewarded with more work,” he says. “In today’s...
by Harry Hollander | Oct 2, 2012 | Customer Profile
Back in the day when Curt Richter was a remodeling contractor, he would give out tickets to a local cooking class as a way to differentiate his company from the competition. The idea was a runaway hit, and before long the company had a six-month waiting list for the...
by Harry Hollander | Sep 25, 2012 | Customer Profile
If you had a crystal ball, what do you think it would tell you about the future of granite countertops? Nicholas Draper of Granite Source, Inc. in Chantilly, VA thinks it would say the future is in automation, and he has some pretty convincing data to back it up. Take...
by Harry Hollander | Sep 19, 2012 | Customer Profile
These days being good at what you do is important, but so is the way you get it done – as in implementing sustainable manufacturing processes that are earth-friendly. At Edstein Creative Stone in Taree, New South Wales, Australia, conservation has become an integral...
