by Harry Hollander | Jun 5, 2014 | Business
I just listed to the latest Stone Talk podcast interview, and I learned a new perspective about sales that really rings true for me. Sales isn’t about being aggressive or obnoxious, or any of the other stereotypes about salespeople. It’s really just 2 things. Empathy...
by Moraware | Jun 2, 2014 | Business
StoneTalk Episode 1 – Aaron Crowley Our first episode features an interview with Aaron Crowley, founder of Crowley’s Granite Concepts in Oregon and Fabricator’s Friend, and the author of Less Chaos, More Cash. Listen to this episode to learn: How adopting a...
by Harry Hollander | Apr 1, 2014 | Business
I heard an interesting podcast about how “your product is not the hero of the story”, but instead how “your customer is the hero”. I really like that way of looking at it, and who doesn’t like a good Star Wars analogy? So, here we...
by Moraware | Mar 19, 2014 | Business
“I just want it to work.” That’s what most people say about their computers, often followed by “If it ain’t broke, don’t fix it.” Personally, I think this a great approach for most things in life – but there are limits. Today, I’m going to tell you why you MUST stop...
by Harry Hollander | Mar 12, 2014 | Business
I’m giving a short talk at a software conference in a next month, and the topic is “sales”. As I’ve been putting together a set of slides, it’s given me time to think about how we do sales and what we’re trying to accomplish. Most...
by Harry Hollander | Jul 18, 2013 | Business
I’m shocked by how many countertop fabricators (including our customers) don’t have their own email domains for their companies. Every time I get an email from someone at hotmail, yahoo, or AOL… I think: “Really? you’re running a business...
