Originally published August 15, 2018. Updated December 16, 2019. When countertop fabrication shops find us, it’s because they’re seeking out a reliable solution to a business problem. During CounterGo and Systemize software demos – and throughout the course of our...
The holidays are a wonderful time to relax, spend time with family, and kick your feet up. The not-so-great part about the holidays is that it marks the slow season for nearly all contractors – including countertop fabricators and installers. It’s easy to become...
As your stone fabrication business grows, you’ll start facing new growing pains. In the beginning, it was probably figuring out how to create quotes and job estimates more quickly. But as you start producing more kitchens with more customers and more employees, the...
We spent some time with Jennifer Boles and the team at Nelson Tile & Stone to answer any scheduling and quoting software questions they had. Jennifer was nice enough to share her favorite feature with us – the slab images and layout feature in CounterGo!...
One of our long-time customers, Aaron Crowley, speaks about what prompted him to seek a solution for his countertop shop’s scheduling problems. Communication was often lost, customers had to wait for someone to find him to know the status of a job, and things...
Article originally published March 23rd, 2015. Updated November 20, 2019. As a countertop fabricator, customer service should be your top priority. I know what you’re thinking – “What about installation expertise or better pricing or higher quality materials?” ...
