It’s a trying time right now for businesses deemed non-essential in certain areas. Some countertop shops seem to be doing just fine, while some shops across the globe are closing their doors until further notice. We know the fear of the unknown can cause a lot of...
Geoffrey Gran and his business partner Bill Heuer started The Countertop Factory Midwest in 2005. They had no prior countertop fabrication experience – instead, they came into this business with a background in sales and marketing. A lot of people told them they’d get...
From chatting with CounterGo users, we know life instantly changes when they implement our quoting software at their shop. Still, it’s so nice to capture those conversations and share the nitty-gritty details. We were honored to speak with Kristian Tharaldson,...
COVID-19 is sweeping our nation as states demand you shelter in place and businesses shut down. It’s a frightening time as so much is still unknown, but there are resources to help those in the fabrication industry. From the CARES Act to keeping your business afloat,...
Harry here again with more strategies for working remotely! In my previous post about remote work, I mentioned that over-communication is one of the habits that we’ve learned is a huge factor of having a remote team. Communication tools are really important, but those...
One of the hardest challenges to overcome as a growing countertop shop is an open line of communication. The sales team often has a difficult time communicating with the shop and vice versa. A lack of communication can create some serious resentment between...
