How much should you charge for a finished countertop installation? Is it a function of what the competition is doing, how robust the economy might be, or simply a multiplier of raw materials costs? And why do countertop prices vary so wildly from one part of the...
The Square Foot Per Man-Hour Metric Managing workflow in your countertop fabrication shop is always a bit of challenge. It seems either there is not enough work in the pipeline to keep everyone consistently busy, or the schedule is so full the fabricators and...
Your brand is a powerful thing. It’s what sets your company apart from the competition and it helps define expectations for your customers. Through your brand you have the ability to control, in large part, how you are perceived in the marketplace. It can become an...
Countertop installation is tough. It is where the customer forms her lasting impression of your company and where, ultimately, the job makes or loses money. There are four essential elements to a good installation: On-time arrival Appearance Quality of installation...
On July 14th, I had the pleasure of going to Birmingham and attending my first event put on by the MIA + BSI together with Stone World at Pacific Shore Stones. The day flew by, and I learned about the industry, much of which you can’t pick up from a textbook! A few...