StoneTalk Episode 18 – Steven Blakey

In Episode 18, Patrick tries something different and speaks directly with a homeowner – artist Steven Blakey. Listen to this episode or read the transcript to learn: How customers don’t use the same language fabricators do What a successful countertop...

StoneTalk Episode 18 – Steven Blakey

In Episode 18, Patrick tries something different and speaks directly with a homeowner – artist Steven Blakey. Listen to this episode to learn: How customers don’t use the same language fabricators do What a successful countertop installation sounds like to...

NEW! StoneTalk Episode 17 – Marty Gould

In episode 17, Patrick speaks with marketing consultant Marty Gould from The Customer Store. Listen to this episode or read the transcript to learn: How marketing is different from selling How to collect key information about your current customers How to find new...

StoneTalk Episode 17 – Marty Gould

In episode 17, Patrick speaks with marketing consultant Marty Gould from The Customer Store. Listen to this episode to learn How marketing is different from selling How to collect key information about your current customers How to find new customers just like your...

Don’t sell the goat. Sell the picnic.

A Better Product? I’ve worked in customer support and sales with wildly different products over the years. Adobe software. Fine art. Curly wigs and tiaras for Irish dancers. But I think the experience that taught me the most was selling goat cheese at Pike Place...