As your stone fabrication business grows, you’ll start facing new growing pains. In the beginning, it was probably figuring out how to create quotes and job estimates more quickly. But as you start producing more kitchens with more customers and more employees, the...
We spent some time with Jennifer Boles and the team at Nelson Tile & Stone to answer any scheduling and quoting software questions they had. Jennifer was nice enough to share her favorite feature with us – the slab images and layout feature in CounterGo!...
One of our long-time customers, Aaron Crowley, speaks about what prompted him to seek a solution for his countertop shop’s scheduling problems. Communication was often lost, customers had to wait for someone to find him to know the status of a job, and things...
Article originally published March 23rd, 2015. Updated November 20, 2019. As a countertop fabricator, customer service should be your top priority. I know what you’re thinking – “What about installation expertise or better pricing or higher quality materials?” ...
As a countertop fabricator, putting together countertop quotes is a daily part of the job – for better or for worse. If you’re the owner of a countertop shop, you likely have years of experience with countertop estimates, and you understand why it’s so important...
