A couple weeks ago, we held an advanced training for about 35 companies that are using Moraware JobTracker. Over the 2 days, we spent lots of time working through the software as a group, and also helping individual users one-on-one.
Although there were specific goals that everyone achieved, here’s the summary of what we provided.
Tactical changes to JobTracker
When you’re immersed in the day-to-day operations of your countertop shop, sometimes it’s hard to set aside the time to make changes. Our software is an integral part of those operations – it’s a reflection of the business processes that you use to turn homeowner’s money into beautiful countertops in their house.
So, as your business evolves, it’s important to re-evaluate how you’re doing things. Sometimes that’s just simple tweaks to the calendar views, but it might also mean re-thinking how you capture data about revenue, square footage, and countertop colors.
By showing lots of examples of how things can be done, we encouraged the folks who attended to make those kinds of changes. All with the goal of making operations smoother, and making their businesses more profitable.
High-level business tips
Any time a group of countertop fabricators gets together, there’s discussion of business as a whole. In our training, we wanted to keep everything focused on the high-level. For every technical feature of our software, we linked it back to the business value.
Although there were 35 different ways of running a countertop shop, there are a lot of similarities between companies. I think one of the most interesting were understanding the key business metrics. Having a number that drives the business helps you understand what’s going on, and helps rally your employees around a common goal, too.
Building new relationships
All of us are faced with the same problems and opportunities. By building stronger personal networks, we’ll all be more successful in business. And, it’s more fun too.
One of the goals was to leave Houston with a new friend that you can talk to about countertops, and how they use Moraware JobTracker.
I think we succeeded at all three of those goals, and we’ll continue to share all of the new training materials we’ve been building for this event.
Want to know more? At Moraware, we make software for countertop fabricators. CounterGo is countertop drawing, layout, and estimating software. JobTracker is scheduling software that helps you eliminate the time you waste looking for job folders. RemnantSwap is a free place to buy and sell granite remnants with fabricators near you. We also sponsor StoneTalk, the podcast for countertop fabricators.
