In episode 21, Patrick speaks with Scott Hanes, owner of Majestic Marble & Granite in Orlando, Florida.
Listen to this episode or read the transcript to learn:
- Why it can actually be a problem to have granite become the standard countertop material in your market
- How going digital can give you a strategic advantage over your competitors
- The importance of simple things – like keeping your shop clean and having your employees look sharp
- The importance of relationships – with your vendors and your customers
- LEAN: If you want to increase your productivity, then decrease the downtime of your equipment
Be sure to subscribe to the podcast in iTunes… and please let us know what you think! You can leave comments for this show on the StoneTalk Facebook page or on this site.
If you have stories or insights that you’d like to share with other fabricators, please reach out to Patrick.
